Order Online or by Phone
To order online, go to the product of choice and just add item to cart. When you have finished shopping proceed to checkout and follow the instructions. A confirmation that your order has been received and processed along with an invoice total will be sent via email. If you wish to order over the phone, call us between 11:00-6:00 PM Colorado time at  970.568.8044 or you can email us at info@illustratedlight.com.

Shipping
We will determine the best way to ship via either FedEx or USPS. With DC Designs Jewelry we do offer free standard shipping. Allow 1-2 weeks. You also have the option of expediting your jewelry order for $10 with a 2-4 day ship time. For all other orders allow up to 1-2 weeks. Shipping costs are determined at checkout. We also offer a free local pickup from our Fort Collins studio.

Sales Tax
Colorado residents add 2.9% sales tax. There is no sales tax for out of state orders.

Payment
We accept all major credit cards AMEX, MC, Visa, Discover. If you choose to pay by check you will need to call or email your order to us. Please send checks to Illustrated Light, 325 Lincoln Ct.,  Fort Collins, CO 80524. Once your check has been received your order will ship. With this method of payment your order maybe delayed up to 5-7 days. For faster delivery we recommend ordering online.

Returns & Exchanges
We guarantee customer satisfaction against defects and workmanship on all products for 30 days. Just return it to us and we will replace or issue a complete refund. If for any reason you are not satisfied with your order within the 30 days, return the product to us and we will issue a credit towards the product only. You would be responsible for all shipping charges.

Terms & Conditions
Your payment and personal information is always safe. Our Secure Sockets Layer (SSL) software is the industry standard and among the best software available today for secure commerce transactions. It encrypts all of your personal information, including credit card number, name, and address, so that it cannot be read over the internet.

We respect and are committed to protecting your privacy. We may collect personally identifiable information when you visit our site. We also automatically receive and record information on our server logs from your browser including your IP address, cookie information and the page(s) you visited. We will not sell your personally identifiable information to anyone.

Wholesale Accounts
To access wholesale pricing and information, you will need to contact us for approval at info@illustratedlight.com. We will need the address of your retail location and a copy of your sales tax license. Once your account has been activated, you will be able to order online.

Contact Us

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